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Shipping & Delivery Policy

Digital service delivery information

Digital Service - No Physical Shipping

AssignOwl is a 100% digital, cloud-based service. We do not ship any physical products. All services, features, and deliverables are provided electronically through our web platform.

Instant Service Delivery

Upon successful registration and credit purchase, you receive:

  • Immediate Access: Your account is activated instantly upon email verification
  • Instant Credits: Purchased credits are added to your account immediately after payment confirmation
  • Fast Grading: Assignment grading results are typically delivered within minutes
  • Real-time Reports: Download your detailed reports instantly from your dashboard
  • 24/7 Availability: Access your account, credits, and history anytime, from anywhere

How Service Delivery Works

  1. Upload Assignment: Submit your assignment document along with rubric criteria through our web interface
  2. AI Processing: Our AI system analyzes and scores your assignment (typically takes 10-60 seconds depending on length)
  3. Instant Results: View detailed scores, feedback, and rubric breakdown immediately on your dashboard
  4. Download Reports: Export your scoring reports as PDF or other formats instantly

Service Processing Times

Standard Processing:

  • Short assignments (1-5 pages): 10-30 seconds
  • Medium assignments (6-15 pages): 30-60 seconds
  • Long assignments (16+ pages): 1-3 minutes

Note: Processing times may vary during peak usage hours. Our system automatically queues requests and processes them in the order received.

Account Access & Availability

Global Access: AssignOwl is accessible worldwide through any modern web browser with an internet connection.

System Requirements:

  • Modern web browser (Chrome, Firefox, Safari, Edge)
  • Stable internet connection
  • JavaScript enabled
  • Cookies enabled for authentication

Report & Data Delivery

All reports and data are delivered digitally:

  • In-Platform Viewing: Access all scores and feedback directly in your browser
  • Downloadable Reports: Export reports in PDF format instantly
  • Email Notifications: Receive email alerts when scoring is complete (if enabled)
  • History Access: All past assignments and scores remain accessible in your account

Service Interruptions

In rare cases of service interruptions or technical issues:

  • Your submission will be queued and processed once service resumes
  • You will be notified via email when your results are ready
  • No assignments are lost - all uploads are securely stored
  • Check our status page for real-time service health information

No Physical Products or Shipping

Since AssignOwl is entirely digital:

  • No shipping addresses are required
  • No shipping fees apply
  • No delivery delays due to logistics
  • No customs or international shipping concerns
  • Zero environmental impact from physical shipping

Delivery Issues & Support

If you experience issues accessing our service or receiving your results:

  1. Check your internet connection
  2. Verify your email address is confirmed
  3. Clear your browser cache and cookies
  4. Try accessing from a different browser or device
  5. Contact our support team at [email protected]

Need Help?

If you have questions about service delivery or access, please contact us:

Email: [email protected]
Company: Greenguide Solutions Pvt Limited

Last updated: February 4, 2026