AssignOwl is a paid service that uses a credit-based system. Credits are purchased to access our AI-powered assignment grading and evaluation features.
Current Pricing:
Our service operates on a pay-per-use credit model:
Unused Credits: You may request a refund for unused credits within 7 days of purchase if you have not used any of the credits purchased in that transaction.
Technical Issues: If our service experiences significant technical issues that prevent you from using your credits, you may be eligible for a refund or replacement credits.
Payment Errors: If you are charged incorrectly or experience duplicate charges, we will promptly issue a full refund for the erroneous charge.
Service Failure: If our grading service fails to deliver results after consuming your credit, we will either refund the credit or provide a replacement credit.
Refunds will NOT be provided for:
Pay-Per-Use Model: AssignOwl does not use subscriptions. You simply purchase credits as needed.
No Auto-Renewals: Credits do not auto-renew. You only pay when you choose to purchase more credits.
Credits Never Expire: Your purchased credits remain in your account indefinitely and can be used at any time.
Account Closure: You may close your account at any time. Unused credits in your account will be forfeited upon account closure.
To request a refund for unused credits:
Approved refunds will be issued to the original payment method within 10-14 business days.
In lieu of refunds, we may offer additional service credits for:
Compensation credits are added directly to your account and never expire.
You may delete your AssignOwl account at any time:
Note: Account deletion is permanent and cannot be undone. Please export any important data before deleting your account.
If you have questions about our cancellation and refund policy, please contact us:
Email: [email protected]
Company: Greenguide Solutions Pvt Limited